Cookie notice

Hello and welcome to ZAVA! Here’s a quick guide to what cookies are, why we use them, and your rights. Also to understand in more detail how we handle your personal data, don’t forget to have a look at our Privacy Notice. Happy reading!


What are cookies?

They’re small pieces of data that are stored on your computer, mobile phone or any other device that you use to explore websites.

You’ve probably been bombarded by website banners telling you about their cookie policy, so we’ll try and keep ours short and sweet.

The good news is, it’s in your best interest to know what cookies we use and why. It will help you to understand what they’re for and whether you want them on your device.

As a general rule, cookies are there to make your life easier, especially if you visit the same website often. They help us to improve our services and our website, so that we can give you an experience that’s tailored to your needs.

So why so much fuss about it? Two words: personal data.

If you visit our website more than once, cookies will tell us that it’s you. That way we can speed up your searches, put forward content/services that you’ll be interested in, and, amongst other things, propose a shorter questionnaire if you’re coming back for repeat medication. Put simply, cookies collect information about your behaviour and your likes and dislikes, so we can give you a better experience. Otherwise, it would feel like your first visit every time you use our site.

That said, it’s up to you whether you want to share your data with us. So to help you decide, let’s go to the heart of the matter.

What are the different types of cookies?

The first category is the strictly necessary cookies. As you can tell by their name, they’re pretty important, so we strongly advise you not to get rid of them, otherwise our website won’t work the way it’s meant to. These clever cookies will enable the core functionality of our website such as security, network management and accessibility. The next few types of cookie aren’t necessary for the website to work properly, but they can help give you a better, more tailored experience. Here’s why:

Performance cookies help us understand user behaviour on our website by collecting data such as where you came from, the number of visits or the pages you visited. This will allow us to measure and improve our website. Data collected are aggregated and/or pseudonymised.

Functional cookies. These cookies help to improve and personalise your browsing experience such as remembering your preferences on our website. We can then, for example, personalise our content, greet you by your name and remember your likes and dislikes.

Marketing and Social Media cookies. These cookies are advertising cookies, from us or third parties, that are used to tailor advertising to your interests as well as measuring the success of our adverts on other websites and social media platforms. Or they can be used also for display advertising or retargeting: after you’ve visited our website, the cookie will allow us to show you a tailored advertisement about our service on third party websites. You can find it by clicking the link for ‘Cookie preferences’ at the bottom of this page.

You can consult our Cookie Management Tool which will list the cookies and third parties (when applicable) by categories of cookies as well as the expiry of the cookie. You can find it by clicking the link for ‘Cookie preferences’ at the bottom of this page.

How to control cookies

If you choose to block or delete some types of cookies, you can do so via our Cookie Management Tool or via your browser. You’ll find all information needed here:

Please note that to remove cookies that are already set, you will need to go directly into your browser.

Please bear in mind that this might then make some parts of our website inaccessible.

And that’s the way the cookie crumbles.

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