ZAVA UK reviews - What our patients say
For over a decade we have helped millions of patients across Europe get access to safe, trustworthy and fast medical treatment online. Across the UK, France, Spain, and Germany we have over 55,000 Trustpilot reviews. In the UK alone we have over 11,000 Trustpilot & Google reviews and are rated 'Excellent'. We take great pride in providing an exceptional patient care and apply feedback which we receive daily. Read reviews below or visit ZAVA UK reviews on Trustpilot
With ZAVA, the patient decides when, where and how they want to receive their remote treatment. Our doctors provide advice and treatment using medical questionnaires and test kits 7 days a week, 365 days a year. Our advice, independent of time and location, is not only safe and practical, but also discreet.
What our patients say
Lynn Mucklow
Absolutely First Class
I've been very happy with Zava for a while, their customer service is excellent and they are always there to help with any worries or problems you may have which is very reassuring. Thank you Zava!
★★★★★ Feb 20th 2026
Michelle Markham
Excellent
Ordered twice from ZAVA and I have nothing negative to say, from being assessed, their telephone customer service, being able to chat to a doctor online, receiving medication and having any questions. Tip top service and I would highly recommend ⭐️
★★★★★ Feb 24th 2026
Debbie
Excellent service
As a returning customer, the consultation was quick and easy. Reviewed within a couple of hours and delivered the next morning. Competitive prices, with multibuy options to save a little more money. Good aftercare.
★★★★★ Feb 16th 2026
Pam Begg
I’ve had the confidence that I was dealing with a total professional Co. Your health is very important to them and from start to finish they are monitoring your journey with constant information and feedback and welcome you to keep in touch and let them know if you are having any problems with the meds or your journey to lose weight. Highly recommend.
★★★★★ Feb 26th 2026
Catherine
I have been using ZAVA for a few months now, I am more than happy with the service they offer and would highly recommend anyone to use them. Great experience, always delivered on time. Never had an issue.
★★★★★ Feb 12th 2026
A Brown
A fantastic service
Lots of relevant information and help if required. The delivery is quick and prompt and the packing of the medication is very good.
★★★★★ Feb 8th 2026
Jan Sykes
Very quick service and delivery. I have recommended Zava to friends at is a very trustworthy company with great follow up service. Will always buy through Zava!
★★★★★ Mar 9th 2026
We are there for you – 365 days a year
We'd love to hear from you! If you have used our offer, you can rate us on Trustpilot and share your experiences, whether positive or negative. If you need help or have questions about our website, our patient service is available to you by phone and email.
The telephone patient service can be reached 7 days a week on +44 (0)203 8083 239. You can also send us a message to contact@zavamed.com .
ZAVA in the media
As a leading online medical practice in Europe and the UK, ZAVA is regularly represented in the media. Selected media reports as well as press releases and studies can be found on our press page .
Secure payment 
