Positive test result - Test to Release

Your coronavirus test result is positive. You had the virus when the test was done.


If you have not had symptoms of coronavirus, you must self isolate for 10 days from the day after your test date. If you have symptoms of coronavirus, you must self isolate for 10 days from the day your symptoms started, if earlier than when you took your test. (The day after symptom onset or test date is counted as the first full day of self isolation.)

People you live with or are travelling with should also self isolate for 10 days from the day after you took a test.

You may be contacted for contact tracing and to check that you, and those who you live or are travelling with, are self isolating.

You must not travel, including to leave the UK, during self isolation.

Contact 111 if you need medical help. In an emergency dial 999.

Need more help?

If you have a problem with your results or need help understanding them, you can message a doctor for free through your patient account or contact our Customer Support Team directly. You can also visit our FAQs as your question may have already been answered.

Learn more about our COVID-19 travel testing service
Read our FAQs

Customer reviews
trustpilot-ratings-4-halfstar (1792)
trustpilot-ratings-5-star by Michael, 11 Mar 2021
Excellent, professional company to deal with. Always happy with their approach and service. Very fast and prompt service.
trustpilot-ratings-5-star by Shaz, 19 May 2021
Excellent service
trustpilot-ratings-5-star by Dylan, 06 Jul 2021
Our pre-departure covid tests arrived late but zava was able to prioritise our tests to get them processed before our flight. Great customer support, thank you.
trustpilot-ratings-4-star by Rachael Brown, 06 Jul 2021
Quick and efficient service
trustpilot-ratings-5-star by Mr Kendrick, 08 May 2021
Very quick efficient service from Zava I would definitely use them again.

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