COVID-19 Fit to Fly frequently asked questions

If you’ve got questions about your Fit to Fly test kit and certificate, you might find the answers below. If you don’t find the answer to your question, we’re here to help. You can message a doctor using your ZAVA patient account or contact our Customer Support team on 020 3588 0292.


About Fit to Fly test kits

Is Fit to Fly right for me and my family?

Destination country guidelines

Booking your test

Activating your test

Taking your test

Returning your test

Getting your results


SYNLAB partnership


ZAVA has partnered with Europe’s leading medical diagnostics provider SYNLAB to offer COVID-19 testing. SYNLAB is a UKAS accredited private provider listed on GOV.UK for COVID-19 testing.

Booked a trip abroad? Order a Fit to Fly test kit
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Customer reviews
trustpilot-ratings-4-halfstar (1792)
trustpilot-ratings-5-star by Ann Morris, 22 Jun 2021
Always there when you need them easy to order and quick delivery
trustpilot-ratings-5-star by Roxana, 25 Feb 2021
Quick service i can just recommend them
trustpilot-ratings-5-star by Kathryn K, 12 Jul 2021
I’ve used Zava a number of times over the years, and their service has always been excellent. Good communications and prompt delivery. Highly recommended.
trustpilot-ratings-5-star by Miss Nimmock, 23 Jul 2021
Very good Doctors, you can chat to via your login, fast delivery, excellent service. Would reccomend .
trustpilot-ratings-5-star by Mr Hyde, 19 Jul 2021
Excellent quick and efficient service. Kits arrived next day. All results back within 7 hours of arriving at the lab. Convenient Dropbox outside the lab to cut out Royal Mail and speed up Day 5 Test to Release results. Dropped test at 9:30am and was free before 4pm same day. Would highly recommend.

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