COVID-19 Fit to Fly frequently asked questions

Travel rules are changing from 04/10/2021. Please check guidance on before buying travel tests.

If you’ve got questions about your Fit to Fly test kit and certificate, you might find the answers below. If you don’t find the answer to your question, we’re here to help. You can message a doctor using your ZAVA patient account or contact our Customer Support team on 020 3588 0292.


About Fit to Fly test kits

Is Fit to Fly right for me and my family?

Destination country guidelines

Booking your test

Activating your test

Taking your test

Returning your test

Getting your results


SYNLAB partnership


ZAVA has partnered with Europe’s leading medical diagnostics provider SYNLAB to offer COVID-19 testing. SYNLAB is a UKAS accredited private provider listed on GOV.UK for COVID-19 testing.

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Last reviewed: 25 Jan 2021

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