Unclear test result

Your coronavirus test result is unclear. It is not possible to say if you had the virus when the test was done.


To check if you have COVID-19, do another test as soon as possible.

Need more help?

If you have a problem with your results or need help understanding them, you can message a doctor for free through your patient account or contact our Customer Support Team directly.

Other COVID-19 services from ZAVA

  • Lateral flow tests for general or everyday use. You can also take a test to check if you’re still infectious after testing positive.
  • Recovery certificate to travel, attend events, or return to work if you’ve recently recovered from COVID-19. Use our digital certificate instead of taking tests (or if you still test positive despite no longer being infectious.
  • Antibody test kit to see if you've had coronavirus before or had a response after your vaccination.

trustpilot-ratings-4-star (2932)
trustpilot-ratings-5-star by Keith, 11 May 2022
Bang on time delivery of malarials, simple form to fill in first, and cheaper than the in-store price 3 years ago!
trustpilot-ratings-5-star by Kenneth Timon Hill, 14 Apr 2022
Straightforward, informative website - easy to use. Great advice and support. Incredibly fast processing and delivery time. Helpful and accommodating customer support. Can’t rate them highly enough.
trustpilot-ratings-5-star by Caroline, 07 May 2022
Excellent service from order reminder to delivery. All so simple with no fuss. Caroline
trustpilot-ratings-4-star by Julie, 07 Apr 2022
The online questionnaire was easy and the service quick to accept an order and prescribe what was needed within less than an hour which was a great relief. I called the pharmacy after about 6 hours (the recommended time to leave collection was 4) and they had no record of the order, when they did find it they asked if I could give them about 90mins. When I went (more than 90mins) later so over 8hours from the order my prescription still wasn't ready. Bit inconvenient at the end point but a great service overall
trustpilot-ratings-5-star by Richard Robins , 02 Apr 2022
next day delivery,brilliant

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